Privacy Policy
Effective Date: July 1, 2026
Vault Executive ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (vaultexecutive.ai) and use our AI advisory services (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using the Service, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Business details (company name, industry, size)
- Payment and billing information (processed securely via Stripe)
Usage Data
We may also collect information on how the Service is accessed and used. This Usage Data may include information such as your device's Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Interaction Data
When you interact with our AI agents (e.g., through chat or voice), we collect the contents of those conversations, including any business data, financial figures, or strategic information you provide, to generate accurate advisory outputs.
2. How We Use Your Information
Vault Executive uses the collected data for various purposes:
- To provide, operate, and maintain our Service
- To generate tailored business, financial, and strategic advice via our AI agents
- To process transactions and manage your subscription
- To notify you about changes to our Service
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent, and address technical issues
3. Third-Party Service Providers
We may employ third-party companies and individuals to facilitate our Service. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Key third-party providers include:
- OpenAI / AI Model Providers: Used to process queries and generate AI responses.
- Stripe: Used for secure payment processing.
- Retell AI: Used for voice agent interactions.
- Hosting and Infrastructure Providers: Used to host our application and database.
4. Data Security
The security of your data is important to us. We implement commercially reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
6. Your Data Protection Rights
Depending on your location, you may have certain data protection rights. These include:
- The right to access, update, or delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent.
7. International Data Transfers
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your jurisdiction. If you are located outside the United Arab Emirates (UAE) and choose to provide information to us, please note that we transfer the data to the UAE and/or other jurisdictions for processing.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@vaultexecutive.ai
- By visiting our website: https://vaultexecutive.ai